Delivery Options Xena knits
We offer several delivery options, we also ship worldwide to most countries.
When checking out , please select country and press calculate shipping to see cost of delivery to your area.
Click your area to see more delivery options and info
If for any reason your country is not listed please contact us for delivery details.
We also recommend Insured Delivery.
When selecting delivery and also whilst checking out we recommend selecting “Signed for” or “Insured delivery” for extra delivery protection, we are unable to refund for any item missing in post if the “insured” for or “signed for” is not selected.
Non or Slow delivery
Because there are many reasons for delayed delivery, if you think your delivery is taking a long time to arrive or might not arrive, please contact us and we will investigate. Also claims for non delivery can take 28 days or longer, because of mail regulations.
Also on occasions we may contact you to confirm your order for security purposes. If we are unable to contact you we will place the order on hold.
If your email address or phone number is invalid we will place order on hold until you verify the order, if you do not contact us within 7 days we will report the payment and also your IP address for possible fraud to the authorities. When checking out make sure you enter your phone number.
Also remember your IP address is linked to all orders for security purposes, we retain this information.
Delivery is subject to our terms
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